AI-SPT

We're there because we care.

PRIVACY POLICY

Last Updated: March 30, 2025

INTRODUCTION

This Privacy Policy explains how AI-SPY PTY LTD collects, uses, stores, and protects your personal information when you use our voice cloning AI-SPT service. This policy applies globally and has been designed to comply with privacy laws across multiple jurisdictions.

1. INFORMATION WE COLLECT

1.1 Voice Data

Voice recordings that you submit for voice cloning purposes
Voice characteristics, patterns, and biometric identifiers derived from your recordings
AI model parameters generated from processing your voice data

1.2 Account Information

Name, email address, and contact information
Account credentials and authentication data
Billing and payment information

1.3 Technical Information

Device information (operating system, browser type)
IP address and location data
Service usage statistics and interaction data

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

2.1 Service Provision

Creating and maintaining your personalized voice clone models
Processing and responding to your requests
Managing your account and processing payments

2.2 Service Improvement

Analyzing performance data to enhance service quality
Debugging and troubleshooting technical issues
Developing new features and functionalities

2.3 Security and Compliance

Preventing fraud and unauthorized access
Verifying your identity when necessary
Complying with legal obligations worldwide

3. LEGAL BASIS FOR PROCESSING

Depending on your location, we rely on different legal bases for processing:

Performance of Contract: Processing necessary to provide you with our Service
Legitimate Interests: Improving our Service, ensuring security, and business operations
Consent: Where required by law, particularly for voice data processing
Legal Obligation: Where processing is required to comply with applicable laws

4. DATA RETENTION

4.1 Standard Retention Periods

Voice recordings: Stored for up to 24 months after collection
Voice clone models: Maintained for the duration of your account plus 30 days
Account information: Kept for the duration of your account plus applicable legal requirements
Technical data: Retained in identifiable form for up to 36 months

4.2 Extended Retention

We may retain information for longer periods if:

Required by law or legal proceedings
Necessary to resolve disputes or enforce agreements
Requested by you for continued service provision

5. INTERNATIONAL DATA TRANSFERS

As a global service, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards for such transfers through:

Standard Contractual Clauses approved by relevant authorities
Adequacy decisions where applicable
Binding Corporate Rules for intra-group transfers
Regional certifications and compliance frameworks

Where required by local law, we may maintain certain data within specific geographic regions.

6. DATA SHARING AND DISCLOSURE

6.1 Service Providers

We share information with third-party service providers who help us deliver our Service, including:

Cloud infrastructure providers for hosting
Payment processors for transactions
Analytics providers for service improvement

6.2 Legal Requirements

We may disclose information when required by law, including:

In response to legal process or government requests
To protect our rights, privacy, safety, or property
In connection with investigation of illegal activity

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

7.1 Universal Rights

Access your personal information
Correct inaccurate or incomplete information
Delete your information under certain circumstances
Restrict certain processing activities
Obtain a portable copy of your data
Object to certain processing activities
Withdraw consent where processing is based on consent

7.2 Regional Rights

European Region: All GDPR rights including data portability and automated decision-making rights
California and other US states: Rights under CCPA/CPRA and state privacy laws
Brazil: Rights under LGPD
China: Rights under PIPL
Other jurisdictions: Rights as provided by applicable local laws

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data at rest and in transit
Access controls with multi-factor authentication
Regular security assessments and vulnerability testing
Staff training on data protection
Incident response procedures

9. SPECIAL CONSIDERATIONS FOR VOICE DATA

Voice data may be considered sensitive personal information or biometric data under various laws worldwide. We provide enhanced protections:

Explicit consent obtained before voice processing where required by law
Technical measures to prevent unauthorized voice model use
Restricted access to raw voice recordings
Additional security measures for biometric data elements

10. CHILDREN'S PRIVACY

Our Service is not directed to children. Minimum age requirements vary by region (13-16 years) in accordance with local laws. We do not knowingly collect information from children below the applicable minimum age. If we discover we have collected information from a child below the applicable age, we will delete that information promptly.

11. POLICY UPDATES

We may update this Privacy Policy periodically. When we make material changes, we will:

Post the updated policy on our website
Update the "Last Updated" date
Notify you via email or in-app notification as required by law
Obtain renewed consent where legally required

12. CONTACTING US

If you have questions or wish to exercise your rights, please contact us: